At Klothio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Name, phone number, email address
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
- Order history and customer support communications
- Device and browser information (for security and analytics)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support responses
- Improve our website, services, and customer experience
- Prevent fraud and ensure secure transactions
- Send promotional offers (only if you opt-in)
3. Payment Security
- Klothio does not store your card or UPI details.
- All payments are processed through secure, trusted payment gateways.
4. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
- Courier and logistics partners (for delivery)
- Payment gateways (for transaction processing)
- Legal authorities, if required by law
5. Cookies
- Our website uses cookies to improve browsing experience.
- Cookies help us understand user behavior and site performance.
- You may disable cookies in your browser settings if you prefer.
6. Data Protection
We take reasonable security measures to protect your personal data against unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of promotional communications
8. Third-Party Links
Our website may contain links to third-party websites. Klothio is not responsible for the privacy practices of those sites.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.